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Privacy Policy

A legal disclaimer

At Pawsitive Effect, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.  Pawsitive Effect (“we”, “us”, “our”) operates the Pawsitive Effect website (the “Website”).​​

The short version

·         We only collect information we need to run our services and respond to you.

·         We look after your data carefully.

·         We do not sell your personal data.

·         We do not share your personal data with third parties for marketing.

The long version

What information we collect​

Depending on how you use the Website, we may collect:

  • Information you provide to us

    • Your name

    • Your email address

    • Your phone number

    • Any message or enquiry you send us

    • Any details you choose to provide when booking or requesting information

  • Basic website usage information

    • Pages you visit and how you interact with the Website

    • Approximate location (based on IP address)

    • Device and browser information

How we use your information

We use your information to:

  • Respond to enquiries and messages

  • Provide services you request (for example, bookings or support)

  • Improve the Website and user experience

  • Keep the Website secure and prevent misuse

We never share your data (with a few necessary exceptions)

We do our best to keep your information private and protected. We never sell your data and we never share it for advertising or marketing.

However, in a few limited cases we may need to share information to run the Website properly or to comply with the law, for example:

  • Service providers who help us operate the Website (such as website hosting, email delivery, or booking tools). They are only allowed to use your data to provide services to us.

  • Legal requirements if we are required to disclose information by law, regulation, or to protect our rights.

Cookies

Our Website may use cookies (small files stored on your device) to help the Website work properly and to understand how people use it.

You can control cookies through your browser settings. If you disable cookies, some parts of the Website may not work as expected.

How we keep your information safe

We use reasonable security measures to protect your information. No method of transmission over the internet is 100% secure, but we work hard to keep your data safe.

How long we keep your information

We keep personal information only for as long as needed to:

  • respond to you and provide services, and/or

  • meet legal, accounting, or operational requirements.

Your rights

Depending on where you live, you may have rights to:

  • request access to the personal information we hold about you

  • ask us to correct inaccurate information

  • ask us to delete your information

  • object to or restrict certain processing

To make a request, contact us using the details below.

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